FAQ

How do I register or log in to the society portal?

To register, you'll need a unique member ID provided by the admin. Once registered, use your email/phone and password to log in via the member login section.

How can I pay my maintenance dues online?

Go to your dashboard, click on the "Payments" section, and choose your preferred method to pay securely using Razorpay or other available gateways.

Can I download receipts for my maintenance payments?

Yes, after completing a payment, you can download and print your receipt from the "Payment History" section of your dashboard.

How do I raise a complaint or maintenance request?

Use the “Raise a Complaint” button on your dashboard, fill in the required details, and submit. You can also track the status of your complaint in real-time.

Who can access the admin panel?

Only designated society committee members or admins with proper login credentials can access the admin dashboard and manage resident data.

How will I receive society notices or updates?

All announcements and notices are posted on your dashboard. You may also receive alerts via email or SMS depending on your communication preferences.

Click on the “Forgot Password” option on the login page. You’ll receive a reset link on your registered email or phone number.

Can I edit my personal information on the portal?

Yes, residents can update their contact details, flat info, and profile image by going to the “My Profile” section in the member dashboard.

How do admins manage resident complaints and suggestions?

Admins can view, respond to, and close complaints directly from the admin dashboard. All complaints are categorized by status and priority.

Is my data secure on this platform?

Yes, the society management portal uses secure, encrypted connections and privacy protocols to ensure your personal and payment data is protected.

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